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How 9666bd Handles Your Personal Information

When you open an account with 9666bd, we collect only what we need to run your account and process payments through bKash, Nagad and Rocket.

Account data protectedbKash, Nagad, Rocket payment data handled carefullyNo unnecessary data storedYour rights clearly statedContact us to request changes

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What Information We Hold and Why

9666bd Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

We collect your name, contact details, and account login credentials when you register. When you make a deposit or withdrawal via bKash, Nagad or Rocket, we record the transaction reference and wallet identifier — never your full wallet PIN. Device information, including your browser type and

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mobile OS version, is logged automatically to maintain session continuity when you switch between your phone and browser. We also collect usage data such as pages visited and session duration to improve how the platform responds on mobile. This data is not sold to third parties.
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We may share transaction references with payment processors like bKash, Nagad and Rocket solely to verify and complete your payment. If local law in Bangladesh or your eligible region requires us to retain or disclose certain data, we follow that requirement. You can request a copy
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of the data we hold, ask us to correct inaccuracies, or ask us to delete your account data where no legal retention obligation applies. Requests are handled through our support channel within a reasonable timeframe.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy

If you have a question about this policy, want to correct data on your account, or need to understand how your bKash, Nagad or Rocket payment records are stored, our support team is the right starting point. We aim to respond to privacy-related requests as quickly as practically possible.

Live Chat Start a chat session directly from the account page. Describe your data request clearly and our team will pick it up and respond without delay.

Email Support Send your privacy request by email. Include your registered account details so we can locate your data record and action your request accurately.

Account Help Centre Log in to your account and navigate to the help section to submit a formal data query. This is the fastest route for wallet-linked privacy requests.

HOW WE PROTECT YOU

Data Handling, Cookies and Account Security

We apply standard encryption to data in transit, including payment records tied to bKash, Nagad and Rocket transactions. Cookies are used to maintain your login session and remember your device, so returning from your phone does not force a full re-authentication. You can clear cookies at any time through your browser settings, though doing so will end your active session.

Encryption in Transit All data sent between your device and our servers is encrypted. This covers login credentials, account wallet details and payment references for bKash, Nagad and Rocket.

Cookie Usage We use session cookies to keep you logged in across page loads and device switches. No third-party advertising cookies are placed without your awareness.

Data Retention We keep your account data for as long as your account remains active and for any period required by applicable law in your eligible region. You may request deletion after account closure.

Your Right to Access You can request a full copy of the personal data we hold on your account. Submit the request via live chat or email and we will prepare a response within a reasonable period.

Common Questions About This Privacy Policy

These are the questions we hear most often about how 9666bd handles account and payment data. If your question is not here, reach out through live chat or email and we will give you a direct answer.

No. We record only the transaction reference and wallet identifier needed to match your payment to your account. Your wallet PIN is never captured or stored on our side.

Yes. If no legal retention obligation applies in your eligible region, you can request account data deletion after closing your account. Submit the request through our live chat or email support.

Access is restricted to authorised staff who need it to process your payments, verify your account, or respond to your support queries. We do not sell or share your data with unrelated third parties.

Session cookies let you return to your account on the same device without re-entering your credentials each time. If you clear cookies or switch to a new device, you will need to log in again with your account details.

Yes. All supported payment methods — bKash, Nagad and Rocket — are covered under this policy. Transaction references for each are handled the same way and protected under the same data practices.

Contact us through live chat or email with your account details and the specific information you want corrected. Our team will verify your identity and update the record accordingly.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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How 9666bd Handles Your Personal Information

Reach Us About Your Privacy

Data Handling, Cookies and Account Security

Common Questions About This Privacy Policy

01 Does 9666bd store my bKash or Nagad wallet PIN?

02 Can I ask 9666bd to delete my personal data?

03 Who can access my account information at 9666bd?

04 How do cookies affect my login when I switch devices?

05 Does this privacy policy apply to Rocket payments as well?

06 How do I correct incorrect information on my account?

Privacy Policy

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